FAQ

Why can I not purchase the packages immediately?

We look at each case individually, before we decide on price and give delivery times. There are many factors for us to finalise a quote, and we would like to review each case before taking your money (or not).

Can You Provide services not mentioned on the site?

Yes of course! Just use our contact us form, email or WhatsApp to ask any further services and we will let you know if we can help!

How Long will you take to respond to my booking form or email?

We aim to respond within less than 2 hours latest. Please remember our standard working hours are 9-6pm UK Time, Monday to Friday. On the weekend our response will be slightly slower.

Do you offer discounts when booking multiple services?

Of course! If multiple services are selected we will no doubt review the request, your documents and give you the best quote possible. Multiple services can receive discounts of up to 20% depending on the services selected.

Can you deliver over the weekend, with short notice?

Yes, but within reasonable request and this may incur a charge. If you contact us on Sunday evening and request us to prepare you for an interview on Monday morning, we will try our best but cannot guarantee anything (we may even decline). If you contact us on Friday evening and request a CV on Monday, then we should be able to help.

Do you guarantee I can get an interview, and a job?

We guarantee giving you the best CV, Cover Letter based on the education, skills and work experience you hold. Essentially it will be the best version of yourself. Though we guarantee to increase your chances to the best it can be, this does not mean that we can guarantee a job.

Are your fees fixed?

No! They are indicative and we will review all booking requests individually. Multiple service requests will receive a discount. Also, it does depend on the length of cover letters and CV’s. For example, a CV that is one page will be quoted less than a 3 page CV.

How good are your interview trainings?

Our interview trainings are only conducted by our senior members. Only on video or in person (if available). Not only are they professional engineer’s within large organisations, they are also seniors that has various levels of employees reporting to them. They have interviewed many individuals so know exactly what to look for in a person!

What is the focus of interview training?

The interview trainings will be conducted to give the best chance of making the right impression. Some companies/roles/managers require people that are more reserved, humble and composed. Some require individuals that are very confident in themselves. Our sessions will focus on the target audience, analyse your patterns, behaviours and portrayal of your personality, of which then advice will be given spontaneously on the call.

What will be asked in interview training?

Questions will be asked based on the role or company if applicable. Interviews can have questions regarding technical competency, personality, traits, personal development, previous experience, education, future prospects, company information and nature of the role. Everything will be considered.

Can we train on technical oriented roles?

We are engineers ourselves with variety of of experience ranging from R&D, Manufacturing, Project Management and Testing. We can ask questions ranging from CAE applications in multi body dynamics within automotive applications to shock and dynamics within aerospace. Let us know when contacting us and we will let you know if we can help you!

Can I lie on my CV or Cover Letter?

We will help you based on the information you give us over email or over the phone, and sell yourself in the most effective way possible. However, we will under no circumstances lie to get you a job, nor do we encourage such behaviours. As professional engineers ourselves this industry is very small, with word going around very quickly. Attempts at such things will mean you can be blacklisted by companies with permanent ramifications.

Will having a visa effect my chances?

Having or requiring a Visa will put you towards a disadvantage towards British nationals or ILR residents, however, thousands find placements, graduate schemes and senior jobs. Our service will help maximise your chances to the full.

How can you communicate in so many languages?

We have engineers who speak various languages and we also have access to translators if required.

Do you provide refunds?

Yes, but only under specific mitigating circumstances. We never ask for payment until we understand what you need, you understand what we offer and payment is usually requested immediately before starting the work. If refunds are requested we will have already completed work, services, administration charges, accountancy services, transactions fees and booked an appointment where we could have booked someone else in.